Chat Support Representative | None - Shanghai
Chat Support Representative | None - Shanghai
| Job Title: | Chat Support Representative | None |
| Company: | Strikingly Inc,. |
| Applicants: | Applications: 1 | Visits: 1 |
| Your Application: | You have not applied yet. Apply or Refer for rewards |
| Location: | Shanghai, China |
| Salary: | USD 220.00 - 239.00 Weekly |
| Allows working from home: | Yes |
| Published: | 29/03/2024 |
| ID: | 392169887 |
| Employer Email: | *********@*******.com (View email) |
| WhatsApp: | Send WhatsApp |
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JOB DESCRIPTION
JOB DESCRIPTION
Requirements:
- • Professional level Chinese and English communication skills
- • Strong passion to help people with different learning curves
- • Deep love for learning new things, problem solving, and analytical skills
Responsibilities:
- • Your job is to spread happiness and create WOW moments to our customers, specifically:
- • Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
- • Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
- • Translate our product and all customer communications like newsletters, lifecycle emails and more
- • Develop expertise on our product and internal software to help our customers efficiently
- • Maintain happiness and positivity in every customer and team interaction
Benefits:
- • Convenience in working from anywhere
- • Fun and collaborative international working environment
- • Opportunities for career advancement
- • Training and growth opportunities
- • Paid leave with tenure of one (1) year and above
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 220.00 - 239.00 Weekly
Positions available: 9
JOB REQUIREMENTS
Minimal experience: Unspecified
Languages: Chinese Bilingual / Native
Gender: Indistinct
Requirements:
- • Professional level Chinese and English communication skills
- • Strong passion to help people with different learning curves
- • Deep love for learning new things, problem solving, and analytical skills
Responsibilities:
- • Your job is to spread happiness and create WOW moments to our customers, specifically:
- • Emanate our brand and personality in every customer interaction by adopting the Strikingly voice and tone
- • Deliver WOW moments through exceptional customer service to new and existing customers across all channels (email, chat, social media)
- • Translate our product and all customer communications like newsletters, lifecycle emails and more
- • Develop expertise on our product and internal software to help our customers efficiently
- • Maintain happiness and positivity in every customer and team interaction
Benefits:
- • Convenience in working from anywhere
- • Fun and collaborative international working environment
- • Opportunities for career advancement
- • Training and growth opportunities
- • Paid leave with tenure of one (1) year and above
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: USD 220.00 - 239.00 Weekly
Positions available: 9
JOB REQUIREMENTS
Minimal experience: Unspecified
Languages: Chinese Bilingual / Native
Gender: Indistinct
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