IT- Supports - Shanghai
IT- Supports - Shanghai
| Job Title: | IT- Supports |
| Company: | LAN IT 24 |
| Other Job Openings at the Company: | The company has other active jobs (2) |
| Applicants: | Applications: 1 | Visits: 1 |
| Your Application: | You have not applied yet. Apply or Refer for rewards |
| Location: | Shanghai, China |
| Salary: | Negotiable |
| Published: | 11/04/2024 |
| ID: | 392172183 |
| Employer Email: | *********@*******.com (View email) |
| WhatsApp: | Send WhatsApp |
| Share: |
|
JOB DESCRIPTION
JOB DESCRIPTION
Requirements:
Start: ASAP
Full time (Mon- Fri/40 hour )
100% Onsite
Tasks:
- Processing customer enquiries and problems in the area of IT support
- Recording and documentation of customer information and support tickets
- Initial contact and first analysis of technical problems
- Providing solutions and instructions for frequently occurring problems
- Escalating complex cases to second level support
- Monitoring systems and performing basic maintenance tasks
- Updating knowledge bases and creating instructions for customers
- Ensuring a professional and friendly customer service experience
- Tracking and monitoring customer satisfaction
- Assisting with the installation and configuration of software and hardware
Responsibilities:
- Expertise in IT systems, networks and hardware
- Must have knowledge of English & Local Language (written and verbal)
- Good problem solving and analytical skills
- Customer orientation and friendly interaction with customers
- Time management and prioritisation skills
- Willingness to learn and ability to undertake continuous professional development
- Ability to work and collaborate in a team
If you are interested, I would be happy to hear from you.
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Start: ASAP
Full time (Mon- Fri/40 hour )
100% Onsite
Tasks:
- Processing customer enquiries and problems in the area of IT support
- Recording and documentation of customer information and support tickets
- Initial contact and first analysis of technical problems
- Providing solutions and instructions for frequently occurring problems
- Escalating complex cases to second level support
- Monitoring systems and performing basic maintenance tasks
- Updating knowledge bases and creating instructions for customers
- Ensuring a professional and friendly customer service experience
- Tracking and monitoring customer satisfaction
- Assisting with the installation and configuration of software and hardware
Responsibilities:
- Expertise in IT systems, networks and hardware
- Must have knowledge of English & Local Language (written and verbal)
- Good problem solving and analytical skills
- Customer orientation and friendly interaction with customers
- Time management and prioritisation skills
- Willingness to learn and ability to undertake continuous professional development
- Ability to work and collaborate in a team
If you are interested, I would be happy to hear from you.
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Requirements:
Start: ASAP
Full time (Mon- Fri/40 hour )
100% Onsite
Tasks:
- Processing customer enquiries and problems in the area of IT support
- Recording and documentation of customer information and support tickets
- Initial contact and first analysis of technical problems
- Providing solutions and instructions for frequently occurring problems
- Escalating complex cases to second level support
- Monitoring systems and performing basic maintenance tasks
- Updating knowledge bases and creating instructions for customers
- Ensuring a professional and friendly customer service experience
- Tracking and monitoring customer satisfaction
- Assisting with the installation and configuration of software and hardware
Responsibilities:
- Expertise in IT systems, networks and hardware
- Must have knowledge of English & Local Language (written and verbal)
- Good problem solving and analytical skills
- Customer orientation and friendly interaction with customers
- Time management and prioritisation skills
- Willingness to learn and ability to undertake continuous professional development
- Ability to work and collaborate in a team
If you are interested, I would be happy to hear from you.
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Start: ASAP
Full time (Mon- Fri/40 hour )
100% Onsite
Tasks:
- Processing customer enquiries and problems in the area of IT support
- Recording and documentation of customer information and support tickets
- Initial contact and first analysis of technical problems
- Providing solutions and instructions for frequently occurring problems
- Escalating complex cases to second level support
- Monitoring systems and performing basic maintenance tasks
- Updating knowledge bases and creating instructions for customers
- Ensuring a professional and friendly customer service experience
- Tracking and monitoring customer satisfaction
- Assisting with the installation and configuration of software and hardware
Responsibilities:
- Expertise in IT systems, networks and hardware
- Must have knowledge of English & Local Language (written and verbal)
- Good problem solving and analytical skills
- Customer orientation and friendly interaction with customers
- Time management and prioritisation skills
- Willingness to learn and ability to undertake continuous professional development
- Ability to work and collaborate in a team
If you are interested, I would be happy to hear from you.
JOB TYPE
Work Day: Full Time
Employment type: Permanent Job
Salary: Negotiable
Positions available: 1
JOB REQUIREMENTS
Minimal experience: Unspecified
Gender: Indistinct
Are you suitable for this job?
-
Find out your score for this position and tailor your profile to secure this job.
-
?/100
- Consult
-
On the way! Our Artificial Intelligence engine has started analyzing your resume. This may take a few minutes. We will send you an email when the results are ready.
- How does it work?
Latest Jobs
Jobs you may be interested in
Shouldn't this job vacancy be here? Report it